Are you in need of assistance with one of our properties? For all maintenance requests use our form below to submit and we will be in contract with you shortly. If it is an emergency causing harm to the tenants or the property, in addition to submitting a maintenance request you may call 515-460-0582 please leave a voicemail if there is no answer. To best serve you as the tenant it is understood that submission of a maintenance request is asking MTR Properties to address the request as timely as reasonably able to do so.